Click on the above button:

INSTRUCTIONS:
(Internet Explorer)
Netscape users have to do things completley differently.

Please click on RUN for the file download

Some of you may see a light yellow bar on top this web page, if you do please click on download this file.

Now click RUN again to run this software.

You may need to tell your firewall to allow connections of this software. If this is not allowed we wont be able to help you in this manner. You may see this if you have Norton installed on there.

You will be instructed what agent to enter while on the telephone so we can administer your computer to fix the problems.

Thanks