If you are having problems with your computer, we can fix it.

You need to meet several criteria before we can help you out.

• Is your computer problem software related?


• Is the computer in question running 7 or 10?


• Do you have a high speed internet connection? (Cable, DSL or Satellite)

To check your speed please click on this link and note the speed for us when we talk.

• Are you physically at the machine in question?


• Is the computer capable of being online at this time?


• Do you have a router, if you have DSL or Satellite?


• Are you an established customer of Compu Doc / Web Alaska?
  • If not do you have a pay pal account?

If you answered yes to the above questions please telephone 907-376-8285 to set up a remote assistance call as this service is by appointment only.

In order to do a remote session please click here.