If you are having problems with your computer, we can fix it.

You need to meet several criteria before we can help you out.

• Is your computer problem software related?

• Is the computer in question running Windows 2000, XP or Vista?

• Do you use Internet Explorer for your web browser?

• Do you have a high speed internet connection?
  (Cable, DSL or Satelite)

  To check your speed please click on this link and note the speed for us when we talk

• Are you physically at the machine in question?

• Is the computer capable of being online at this time?

• Are you an established customer of Compu Doc / Web Alaska?
  • If not do you have a pay pal account?

If you answered yes to the above questions please telephone 907-376-8285 to set up a remote assistance call as this service is by appointment only. Firefox or Netscape users can still recieve this support.

Billing is done in 15 minute increments for $20 each time period.

After you telephone us at 907-376-8285, you will be directed how to proceed.